FREQUENTLY ASKED QUESTIONS

Open Rain or Shine – However, in the event of excessive rain or lightening, the decision to be open or not will be posted on social media by 4pm

If you will be more than 15 mns late, please click your ticket link to reschedule. If you are already in line, there is no need to reschedule.

PLEASE NOTE: You may only move your ticket to another day of the same price point, and if you used a coupon code, this code may not apply to the new date and you may be charged for the difference. If more than a day has passed since your ticket time, email [email protected] to request a new day and time.

IS THE ABANDONED HAYRIDE SAFE?

Yes. The Abandoned Hayride is protected by The Carver County Sheriff’s Department and Private Security. Safety is our Top Priority!

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How does “Early Arrival Gate” work?

A: If you have purchased a ticket for later in the evening, feel free to arrive early and enter through our “Early Arrival Gate” Located to the east of the main ticket booth. Enter to access, food, drinks, shopping and more. 15 minutes prior to your ticket time, please exit the event, and reenter through the main ticket booth to get your ticket scanned and hand stamped for attraction access.”

WHAT DAY SHOULD I VISIT?

The first half of October as well as Friday and Sunday nights are typically much less crowded. Always arrive ASAP!

WHAT IF I CAN’T MAKE THE DAY &/OR TIME ON MY TICKET?

TO RESCHEDULE YOUR TICKETS: Click on your ticket link up to 3 hours before your ticket time, after that call 1-888-246-6783 or email [email protected]

WHAT DOES TIMED TICKETING MEAN?

The time on your ticket is our best guess estimate for when your experience will begin. You should arrive early in order to be ready at your designated time. Times are an approximation and may vary greatly. The Abandoned Hayride will do its best to keep the event moving as quickly as possible and on time.

HOW LONG IS THE EXPERIENCE?

Approximately 45+ minutes

MUST PRINT TICKETS?

PLEASE HAVE TICKETS AVAILABLE TO SHOW ON PHONE.
(PRINTED TICKETS ARE OK TOO)

WILL AN ÜBER OR LYFT PICK ME UP?

These services will drop you off, but 99% of the time will NOT pick you up

WHAT IS YOUR - RATING * LANGUAGE * TRANSPARENCY POLICY

This event is in the business of scaring you as well as entertaining you. To be scared, could frequently be described as being uncomfortable, on edge, worried, intimidated, nervous, or even panic stricken. People are scared or not scared in a variety of ways. One person might find clowns not scary at all, but balloons terrifying, while another person having no fear of heights, yet mortified when whispered to. Others guests find it entertaining, funny, or scary when monsters say, marry me, kiss me, or can I pet you and others do not. Please be forewarned that actors and staff may use techniques, actions, or particular verbal phrases that are PG13, that may make one person laugh and another person very uncomfortable or what would be described as scared. Different techniques affect different people in different ways and may strike cords with people and their past personal history. The goal, however, is still the same and is to create an emotion of fear. Please also be aware that these actors use the same phrases and techniques on ALL guests, and are not specific to you as an individual. While an action or phrase may strike an emotional cord specific to your sex, gender, family history, or ethnicity, that is not their intent, and in many instances due to bunched up guests and darkness, actors are not even certain as to whom they may be speaking to. Please know our overall goal is fun, to take you out of your element, to give you an experience, and to increase your heart rate. We don’t want to offend anyone, and apologize in advance if this is an occurrence that happens to you. Our customer service team is always on site and available for any feedback, but please take these considerations to heart.

AGE RESTRICTIONS?

Recommended for ages 10 and older. 4 and younger not allowed. Children may not be carried at any portion nor may they sit on anyone’s lap.

CAN I GO THROUGH MULTIPLE TIMES?

No.

WILL I BE TOUCHED?

Yes

IS THE ABANDONED HAYRIDE HANDICAP ACCESSIBLE?

Due to the nature of our event (cornfield, farm land, woods, etc) The Abandoned Hayride is NOT handicap accessible.

WHY DOES THE ABANDONED HAYRIDE HAVE THE #1 ATMOSPHERE?

One of the greatest aspects of The Abandoned Hayride is that we have a permanent location. The Abandoned Hayride is secluded just outside the lights of the city in a remote corn field surrounded by an incredible 200 year old FOREST. These trees are not your ordinary trees! They actually look like they are reaching out to grab you. One look at them will send shivers down your spine. This Forest is thick and dense with places guests could easily get lost. There are no sounds from a major highway, and no lights from the city. If it is one compliment we get, it is “This atmosphere is amazing”.

IS THE ABANDONED HAYRIDE REALLY SCARY?

The Abandoned Hayride is family friendly yet still EXTREMELY Scary. The Abandoned Hayride conducts a hard target search all over the Twin Cities for actors that are Halloween nuts. We bring in actors of all types with varying skills. Our actors don’t consider this a job. Most would come without being paid, even though they are. They come every night because they love scaring the heck out of our guests.

It should also be noted that while The Abandoned Hayride is only RECOMMENDED for ages 10 and older, we are still a terrific family event. We are family friendly, we try our best not to sell tickets to anyone who may be intoxicated, we have police on site, and the park is clean.

WILL THIS REALLY BE WORTH THE VISIT?

At The Abandoned Hayride, the owner, the actors, the technicians, the ticket booth, and even the police, want you to have an incredible experience. If you leave for any reason unhappy, we are not happy. We have a passion for what we do. Our staff is itching over the winter to get back to work building, coming up with new ideas, and making sure you have a blast. We go to conventions, work shops, and specialty stores to come up with new and exciting ways to scare and entertain you. We don’t want you to visit us just once, we want you, your family and friends, to make The Abandoned Hayride a tradition for years to come.

DO YOU OFFER GROUP RATES?

No.

CASH ONLY at the Box Office

We do have an ATM onsite!

If you have lost something at The Abandoned Hayride Email [email protected]

ENTER AT YOUR OWN RISK

This ticket admits one person, for one use, on the day and time of the ticket.
Ticket duplication is prohibited. Additional discounts may not be combined with this ticket. No exchanges or refunds of any kind for any reason. Outside alcohol, and smoking of any kind is strictly prohibited.

Do not attend if you are not wearing appropriate shoes for outdoor conditions. No flipflops, high heals, or crocks, and white shoes are strongly discouraged. You will be exposed to many different uneven surfaces that may cause you to trip. No running or pushing and stay on the marked pathway. You will encounter trees and branches. Do not enter if you are pregnant, subject to epileptic seizures, have heart problems etc. No touching of props or actors. VIP attractions are “touch attractions” where actors will touch you. The Abandoned Hayride is 100% touch in all attractions. Do not touch the walls/ wood to avoid splinters. BE CERTAIN TO READ OUR FAQ PAGE. Private security are on site and will remove intoxicated guests without a refund. Do not carry children through the attractions in your arms. Strollers will not make it through the event. You will be exposed to strobe lights, loud noises, lasers, scary / horror scenes, intense visual effects, and theatrical fog that may affect those with or without asthma. Water effects may be used with a chance you could get wet. Prepare to be scared. Not recommended for those under the age of 10. At any time you may be asked to leave for inappropriate behavior or violations listed and will not receive a refund. Additional members of your group may also be asked to leave. Absolutely no cutting in line, and foul language is prohibited!

The holder of this ticket assumes all responsibilities for any risk of bodily harm, injury, or loss of property sustained while attending this attraction, and waives all rights to lay claim for damages resulting from any cause whatsoever either before, during, or after the attractions/ event. Enter at your own risk. By purchasing a ticket and entering the haunted attraction/property you agree to all terms listed, take full responsibility for ALL of your actions whether intentional or accidental. Black Raven Productions LLC, Scream Town LLC, SSP Holdings, and any of their affiliates may not be held responsible in any case.

By accepting this agreement, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 by participating, and that such exposure or infection may result in personal injury, illness, permanent disability, and death. I understand that the risk of becoming exposed to or infected by COVID-19 at Scream Town/ The Abandoned Hayride, may result from the actions, omissions, or negligence of myself and others, including, but not limited to, employees, actors, volunteers, and event participants.

I voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to myself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that I may experience or incur in connection with my participation.

On my behalf, I hereby release, covenant not to sue, discharge, and hold harmless Black Raven Productions LLC, Scream Town LLC, The Abandoned Hayride LLC, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. I understand and agree that this release includes any Claims based on the actions, omissions, or negligence of the Scream Town LLC, The Abandoned Hayride LLC, Black Raven Productions LLC, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation.

DISCLOSURE: By purchasing a ticket and entering Scream Town, you understand that your photo may be taken and used for promotional purposes.